Return and Warranty Policy

Prostheses designed and manufactured by Lafond Desjardins Dental Laboratory are guaranteed for one year starting from the date of the invoice.
Please note, the lifespan of a prosthesis also depends on several factors beyond our control such as poor maintenance, bruxism, traumatic occlusion or shock.
In the event of a break within the one-year period, we will analyze the cause. If it is a manufacturing defect, we will proceed to the repair or the recovery, and this without cost.

  1. New prostheses are guaranteed for one year.
  2. No guarantee on a work for which we had reported a problem.
  3. Modification or restart of work on a new model (Fits well on delivery model but inadequate in mouth) are at 50% of charge.
  4. No warranty applies to dentures older than one year or additions to a new prosthesis or repairs.

Also, no other fees such as customer or patient time, material charges or any other fees other than the cost of manufacturing will be refunded.

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